Privacy Policy

Last updated: April 2026

At Elite Digital Kenya, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website, services, and products.

1. Information We Collect

We may collect personal information you provide directly to us, such as:

  • Name, email address, and contact details when you sign up for an account.
  • Billing and shipping addresses when you make a purchase.
  • Payment information for completing transactions securely via our payment providers.

We may also automatically collect certain information when you access or use our website, including IP address, browser type, operating system, device information, and usage data such as pages visited and time spent on our platform.

2. How We Use Your Information

  • Providing and managing your account, purchases, and orders.
  • Customising your shopping experience and suggesting relevant products.
  • Sending you updates, newsletters, and marketing communications (you can opt-out anytime).
  • Analysing user behaviour to improve our website and services.
  • Complying with legal obligations and enforcing our Terms of Use.

3. Data Sharing

We may share your personal information with service providers who assist us in operating our business and delivering services, and with legal authorities or government agencies as required by law. We do not sell or rent your personal information to third parties.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, alteration, or disclosure. However, no method of transmission over the internet is completely secure.

5. Your Rights

You have the right to:

  • Review and update your personal information in your account settings.
  • Opt-out of receiving marketing communications.
  • Request deletion of your account (subject to applicable laws).

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by prominently posting a notice on our website.

7. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

Email: hello@elitedigital.co.ke
Address: Peponi Plaza, Peponi Road, Westlands, Nairobi, Kenya